Shipping policy
📦 Shipping Policy
Thank you for shopping with us! Each item in our store is made to order, which means we begin crafting your item once your order is placed.
🛠️ Processing & Production Time
Because our products are custom-made, please allow [3 business days] for production before shipping. Production time may vary during peak seasons or for large orders.
🚚 Shipping Time & Rates
Shipping time begins after production is complete. Shipping costs are calculated at checkout based on your location and shipping method selected.
| Shipping Method | Estimated Delivery Time* | Cost |
|---|---|---|
| Standard (US) | 3–7 business days | Free |
| Expedited (US) | 2–3 business days | Calculated at checkout |
| International | 7–21 business days | Varies by destination |
*Delivery times are estimates and may vary due to carrier delays or high order volume.
📦 Order Tracking
You will receive a tracking number by email once your order ships. Please allow 24–48 hours for tracking to update.
🌍 International Orders
Customs duties and taxes (if applicable) are the responsibility of the buyer. Delays caused by customs are beyond our control.
❗ Made-to-Order Disclaimer
As each item is custom made just for you, we do not accept cancellations once production has started. Please ensure all order details are correct before placing your order.
📬 Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the carrier to resolve the issue. Be sure to keep all packaging and photos of the damage.
